Dunsmuir Hardware

The traditional hardware store of Dunsmuir - California's historic railroad town. Founded by Dunsmuir's first mayor - Alexander Levy - in 1894 and continuing today as a full service TRUE VALUE hardware store. This blog is simply intended to be a running commentary on operating a century old small town hardware store. Also please check our our website at www.dunsmuirhardware.com

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Location: Dunsmuir, California

Friday, November 16, 2007

HATS


We started selling t-shirts with our logo on them quite a number of years ago and they have always been a popular item with our customers. Recently however, the company we bought shirts from started to also offer hats. They proved to be even more popular than shirts. Our logo is reproduced on them in full color embroidery and the hats themselves come in a variety of colors and styles, from denim to hemp fabric. The sales rep from the Texas based company phoned us some time back - after we had just received an order of hats - and asked how we liked the "distressed" styles. We opened up the order and discovered to our amazement, hats with faded looking fabric and scuffed bills like the bottom one in this photo. The sales rep said, "Trust me - people love them." We discovered that he was right. Probably half of our hat sales now are the distressed variety rather than new-looking hats. When customers ask about them we offer a variety of explanations. They are hats that are pre-worn out for folks who are too lazy to wear them out themselves. They are hats that we had to go take back from folks who didn't pay their bill. And so on. We intentionally sell our hats for just over what they cost us - rather than making a profit on them. We believe that having them seen out there in the real world is a good image builder for our business. Ian Dunsmuir from Scotland - a descendant from the Dunsmuir that town is named for - visited our store one time and we offered to give him one. He insisted on paying for it with a Scottish pound note. We framed the note and have it displayed among our other memorabilia.

4 Comments:

Blogger Dave said...

Hey, nice blog Ron! I just stumbled across it. Funny about how folks like the used-looking hats. I prefer breaking mine in myself 'cause it usually happens too quickly anyway. And I don't even have a Dunsmuir Hardware hat! Maybe for that personal touch you and the guys could offer to autograph them.

Good luck with the blog and web-site!

- Dave

11:42 PM  
Blogger Michael said...

variety of colors and styles...

Thanks
Rotary Tools

4:46 AM  
Blogger BigTree6 said...

Ron,

Great web page! My only wish is that the pictures were a higher resolution. When they are clicked on, if you could provide that, so much missing detail could be viewed!

11:37 AM  
Blogger Mountain man said...

I was thinking of stopping by and picking up a hat and a Dunsmuir book the next time i'm home, getting a little homesick, and want to read up on the history of my town.

Derek.

9:37 PM  

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